About this course
This 3-hour online course equips you with the knowledge and practical skills to support people immediately after trauma or during later trauma-related distress. Based on five core principles - safety, calm, efficacy, connectedness, and hope - you’ll learn how to manage distress, stabilise emotions, and connect people to support. Designed for both professionals and lay helpers in first responder teams, healthcare, disaster relief, and community settings, this course teaches the Prepare, Look, Listen, Link framework and provides insights into trauma reactions and recovery. Reflection activities, real-life scenarios, and a downloadable workbook help you apply what you learn in practice.
Course content
By completing this course you will be able to:
- Describe what trauma is and how it affects mental health
- Identify the key principles of Psychological First Aid
- Develop skills for supporting people who have experienced a traumatic event, using the Prepare, Look, Listen, Link action principles
- Consider how these principles and skills might be applied in different contexts, and
- Apply the principles of PFA to your own wellbeing.
Who should do this course?
If your role involves supporting people who have experienced trauma, this flexible, self-paced online course will equip you with the skills to provide immediate relief and aid recovery. It is ideal for those in healthcare, emergency services, social services, education, community work, disaster response, and volunteer roles such as crisis support or peer mentoring. No prior mental health training or qualifications are required.
Join us as we celebrate Phoenix Australia’s 30th anniversary with 30% off the purchase price of all eLearning courses - until the end of May 2025.
Normally $184.80 (incl. GST), but now with a 30% discount
