About this course
This 3-hour online course supports managers and supervisors in mental health services to build safer, more supportive, and trauma-aware workplaces. By strengthening both culture and service delivery, leaders can improve outcomes for staff and service users while embedding practices that are sustainable across the service.
Drawing on lived experience and frontline expertise, the course offers practical strategies and real-world examples to help you embed trauma-informed approaches across your service in ways that are sustainable and impactful.
Course content
By completing this course, you will be able to:
- Build the foundations of trauma-informed services
- Lead the way as a manager in modelling and embedding trauma-informed practices
- Identify opportunities to change practice to improve both staff and service user outcomes
- Develop strategies to sustain yourself and your team in trauma-informed service delivery
Who should do this course?
This course is ideal for managers, supervisors, and senior staff working in mental health services who are responsible for leading teams, shaping workplace culture, and overseeing service delivery. It is particularly suited to those with direct responsibility for staff wellbeing and practice standards. Participants will learn how to integrate trauma-informed principles into policies, supervision, and day-to-day practices to create safer, more supportive environments for both service users and staff.
