About this course
This 90-minute online course introduces the fundamentals of Trauma-informed Practice (TIP), helping you recognise the effects of trauma and apply supportive strategies in your workplace. Many clients in service industries such as housing, legal services, and insurance have experienced trauma. While your role may not involve directly providing trauma-specific care, you are likely to interact with people affected by trauma. Understanding their needs and responding sensitively can create a more supportive environment and lead to better outcomes.
Course content
By completing this course, you will be able to:
- Learn about the key concepts and practices of TIP.
- Become more aware of how trauma impacts people.
- Learn practical strategies to respond and support people who have experienced trauma.
- Practice simple self-care strategies.
Who should do this course?
This course is designed for employees in service-based roles where trauma is common among clients. It’s well-suited to those in housing support, community services, legal aid, or similar sectors who want to develop the skills to approach their work with a trauma-informed lens.
Join us as we celebrate Phoenix Australia’s 30th anniversary with 30% off the purchase price of all eLearning courses - until the end of May 2025.
Normally $107.80 (incl. GST), but now with a 30% discount
